Many thanks for visiting our site today. We realise you have a choice of where to shop and your interest in us is much appreciated. We aim to offer the best customer service and range of top name shoes anywhere in the UK:-

• Customer Service - We pride ourselves on our customer service. However, if you have an issue with any aspect of our product range or service at any time, let us know and we'll aim to put it right straight away.
• 100% In Stock Guarantee - Everything you can see on our site is in stock. We don't take back orders, so if you can order it, we've got it, and will despatch it to you straight away.
• Fast Despatch - Our systems have been developed and adapted over the last seven years to make our order despatch the fastest you'll find anywhere. Within seconds of your order being placed, it's automatically printed off in our warehouse, packed and despatched to you. If you order before 4pm weekdays, your order will be despatched the SAME DAY! Items are sent via Interlink Express courier or the Home Delivery Network and in the vast majority of cases arrive within 1-2 working days.
• Pricing - We aim to offer extremely competitive pricing. Don't forget, shipping is absolutely FREE on all orders within the UK.
• FREE Returns Policy - Don't like the shoe you've received for any reason? Wrong size? No problem, just send it back to us and we'll refund you (usually the same day we receive your return). See our Shipping page for full details.
• Established Company - Internet retail is what we do as a full time business. It's what all of our staff and our systems are geared up for. This is not a 'pocket-money' site that is run in our spare time - we're here full-time. In addition to email support, you can also call us free of charge on 0800 107 7213.

With best regards

Carl Fraser
TotallyShoes.co.uk
C/o Fraser Simpson Associates Ltd